I know i am a bit late, but hope this helps.Try throttlestop. [0C74:2708][2018-10-12T02:59:18]i319: Applied execute package: XTUInstaller.msi, result: 0x80070643, restart: None [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. My CPU is 8550u. Excellent description, tried so many times before whitout success. Thank you for your patience in this matter. For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. It says the folder specified in the start in box is not valid. Right-click > properties of the shortcut In the "Target" field, at the end add a space and then the following DISABLEPLATFORMCHECK=1 It will look something like this: " C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1 " Click Ok Double-click the shortcut That's it, happy overclocking and possibly damaging your machine! During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page.The error:error 0x80070643 attemptedto install on an unsupported platform, I managed to install the application in the way described here:https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/In short: I used the commandline with command:msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. [FIX]Intel Extreme Tuning Utility installation error - Attempted to That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? Install intel xtu Error: "Attempted to install on an unsupported Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. So please bare with my code if you happen to go through it. The PC. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? // No product or component can be absolutely secure. If any error occurs, please submit a new issue with created error.log file. Sorry, Nick no idea. Throttlestop software is designed to undervolt laptops. Jul 12, 2017. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Your email address will not be published. Ok, I did it again and changed the explanation as it looks like the installation routine changed. Please click the verification link in your email. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. Please click the verification link in your email. I dont know if it runs on everything. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. The voltage controls were greyed out and one guide said to uninstalling and install again and it corrects this. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. 3- Are you running the BIOS settings on defaults? I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. The Intel sign-in experience has changed to support enhanced security controls. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. The "advanced tuning" tab, when selected, merely shows a blank page. The .msi file will be in one of those two. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No. I noticed they updated the installer roughly a month ago. Cul es la marca y el nmero de modelo que est utilizando? The Intel sign-in experience has changed to support enhanced security controls. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? This is the workaround I used:https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/In summary, it disables the platform check when the installer is running. Internal graphics is set to "auto." Hi there@AndrewG_Intel,1. Do you work for Intel? Windows 7 installation option is disabled. However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. I appreciate all the information provided. You may re-send via your That is correct. All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. IntelExtreme Tuning UtilityIntel0x80070643windows99% Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. gimdh/Intel-XTU-Install-Helper - Github [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. Why Is Intel Extreme Tuning Utility (Intel XTU) Reporting The Intel sign-in experience has changed to support enhanced security controls. [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation' [0C74:32BC][2018-10-12T02:59:10]i000: Setting version variable 'WixBundleFileVersion' to value '6.4.1.25' [0C74:2708][2018-10-12T02:59:10]i100: Detect begin, 3 packages [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: XTUInstaller.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i199: Detect complete, result: 0x0 [0C74:32BC][2018-10-12T02:59:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [0C74:2708][2018-10-12T02:59:12]i200: Plan begin, 3 packages, action: Install [0C74:2708][2018-10-12T02:59:12]i052: Condition 'NOT VersionNT64' evaluates to false. Windows 8.1/10 WHQL support is enabled. Any tips on how to solve this? profile. We are checking this thread and we would like to know if you were able to review our previous post. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? I am also on the latest version of Intel XTU (7.7.0.12). Does anyone have any ideas? For more complete information about compiler optimizations, see our Optimization Notice. [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. HiI have a Latitude E6410 and I tried to install the XTU. GitLab: couldnt execute POST against https://gitlab.mysite.com/api/v4/runners: Post https://gitlab.mysite.com/api/v4/runners: x509: certificate signed by unknown authority, GE APEL50LZ 50 Qt Per Day Dehumidifier Review. Run Intel XTU Install Helper You can execute with an argument in first place. Sorry, you must verify to complete this action. #1. I dont know why you are getting that conflict with an already running app. Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Sign in here. Power Limit Throttling on Intel i5-8250u ? The SSU file is attached.5. When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. But your 1st Gen M520 is not unlocked. [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. Or did you select another reinstallation option (e.g. I am experiencing the same issue. For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? Sign up here You don't necessarily need a PC to be a member of the PCMR. Thanks. profile. Difficult to know what the problem is. You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. Ive done something along with unistalling Microsoft visual C++ 2012 or something like that. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. if u have any other way to undervolt the CPU, it will be appreciated. All install attempts of XTU without the workaround fail. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). Powered by WordPress & WPstart Theme. You should be able to find it in one of those folders. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). Great. Force install drivers for XTU on unsupported cpu : r/intel - Reddit ^^. Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? You may re-send via your, "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7-77820HK, msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1, The utility starts, but shows the following message on the screen: , Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/, https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. In order to review this further, could you please provide us with the following details? You must log in or register to reply here. A tag already exists with the provided branch name. If you require a response, contact support. Therefore, after installing XTU with simple trick by Kalle Lilja, XTU can still be used for CPU tweaks, such as undervolting. Open IntelXTU_Install_Helper.exe by double-click. It used to be that you could click Ok in the image below and the file you need would still be there. I have recently uninstalled xtu and I tried to reinstall it. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. Uninstallers often do not remove registry entries, so you might want to find those and manually delete them. [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. Posted in Cooling, Linus Media Group (i clicked on the ok before running the installer) because else it will say another installer is running, Dont know, honestly. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Please do not hesitate to contact us back if you have additional inquiries. for a basic account. Processor is a i7-6700k, which is listed as supported. Download Intel XTU Install Helper from repository release tab. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. Thank you! Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7 The installer.exe is not the actual installer, more like it is an executable which stores the installer called XTUInstaller.msi which it then extracts and places into your windows temp folder. I have not heard back from you. Any ideas why this is happening? Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. Is this a laptop or handbuilt PC? Thank you for your response and for all the details. See Intels Global Human Rights Principles. Its been a long while since I read the specs and what it supports. Unlocked CPU's can utilize programs like Intel XTU. Please click the verification link in your email. [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. 09-27-2022 08:03 AM. I would ask that someone update the XTU pagewhere it lists the 6700k as compatible with the current software, so that anyone else still overclocking 6700k's will know they need to download the older version of XTU. However , when i tried to install it again, it came up with this error Are you sure you want to create this branch? Intel technologies may require enabled hardware, software or service activation. Forcing XTU to work on unsupported platform : r/overclocking - Reddit Do they really stop supporting CPUs over the course of a few months? You may re-send via your, Intel XTU cites Unsupported Platform on system with 6700k. Windows 10 version is 21H2, which is listed as supported. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. You can execute with an argument in first place. In one of those folders you will find Intel_XtuInstaller.msi. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 So, if you put it in, say c:\xtu you would just do the same thing in that folder. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. 7.7 was the last one that worked. "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. Lets users to install XTU on unsupported platforms. // Your costs and results may vary. Sorry, you must verify to complete this action. Boot mode is set to Legacy + UEFI. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). "Attempted to install on an unsupported platform". Does anyone know why that might be? make sure the folder exists and that the path is correct. [SOLVED] How to undervolt cpu on dell xps 13 9360 (i7 8550u)? Take note of the last folder date in the right pane. The cpu might not support that program. Required fields are marked *. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Your pictures do not show up until approved by moderators. And then when it shows you some files, click on date modified once, and open the first two files one after another. Intel XTU0x80070643 - Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? Unlocked CPU's can utilize programs like Intel XTU. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. I needed to underclock my CPU. Now go back to explorer. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". You can put the file anywhere. How can I get this working? If you need any additional information, submit a new question, as this thread will no longer be monitored. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. Use command line arguments to cause the installation to succeed. [Solved] Composer Install Error: PHP Warning: copy(): SSL operation failed with code 1. Help document on how to use Intel XTU. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. DeFacto IO. Follow the instructions to uninstall the Intel XTU. Lets users to install XTU on unsupported platforms. For more complete information about compiler optimizations, see our Optimization Notice. Make a shortcut in the folder, then adjust the properties. So, when you report an error, copy it. The BIOS settings are not defaulted. It's not about the hardware in your rig, but the software in your heart! Rogrio, Thank you very much for your response. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. profile. The E6410 may not have been "Approved" to run W10 but it does flawlessly. You are using an out of date browser. Attached is the XTU log from my last attempted install. All postings and use of the content on this site are subject to Intel.com Terms of Use. More than likely, yes. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Related Products This article applies to 1 products Show all 1 This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. If you want to squeeze the last bit of speed out of your system then you can upgrade to the Core i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_ (BGA).html Thank you for your answer. So we will close this thread. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. Any other inquiries, do not hesitate to contact us again. You should find the msi file in explorer, then copy/paste that path and add the filename so it is exactly the correct path. Very good information! Let us know if you still need assistance. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. Please click the verification link in your email. I just ran it again and then added more information to the post. I have been in the process of installing all my software, and files manually.3. Windows 10 version 21H2. I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti. For any other inquiries, please don't hesitate to contact us back. There are too many BIOS and configs out there, so dont have any suggestions, unfortunately. That is a 9 yr old model. [3374:2EE0][2018-10-12T02:59:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, options: 0x7, disable resume: No [3374:2EE0][2018-10-12T02:59:15]i000: Caching bundle from: 'C:\Users\joemp\AppData\Local\Temp{1DA93E47-63FD-4398-8A5C-1B0B0C78FDF9}.be\XTUSetup.exe' to: 'C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}\XTUSetup.exe' [3374:2EE0][2018-10-12T02:59:15]i320: Registering bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, version: 6.4.1.25 [3374:2EE0][2018-10-12T02:59:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: Active, restart initiated: No, disable resume: No [3374:2BE0][2018-10-12T02:59:16]i305: Verified acquired payload: XTUInstaller.msi at path: C:\ProgramData\Package Cache.unverified\XTUInstaller.msi, moving to: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi. You just have to love PCs. I am going to work on the case. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms.
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