King Room with Bath Tub - Disability Access. Yes, Hilton Palacio Del Rio Hotel San Antonio offers free cancellation. The room was cozy and updated and the bathroom was amazing. The room was unique with good beds. It's true that we are not in control of these variables, but do try our best to make our guests feel at home if not venturing out for a lively evening. We truly value your loyalty to Hilton and hope to welcome you back for a true 5-star Palacio del Rio experience in the future. Any one of them will greet you and ask if you need anything. HemisFair Park can also be found only seconds away along with a number of area golf courses. Over 257 million reviews from guests after their stay. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. What a great. Please see our partners for more details. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. Refrigerator We hope to have the pleasure of welcoming you back soon. Featuring a bay view, this accessible room features a flat-screen TV and a coffee machine. My hotel room had a walkout balcony with a view of the river walk. Immensely pleasant staff, friendly service, non-smoking and individual rooms. Comfortable decor of the room. I'm sorry that wasn't communicated to you, and we'll do better upon additional training of our Front Drive team. I will share your comments with our Front Desk team to help improve. There is 24hrs fast food restaurant around. Fee. It brings us great joy to know that our team and specifically Omar conveyed their true Texan hospitality to you during your stay. unfortunately, after paying $500 a night, i found out that the room faces the riverwalk, which during the day is delightful, but the band starts playing at 7 PM and doesn't end until midnight. Price not available for the given date range. This was my third stay at this hotel in for the last two uears and the last one. It is our goal to ensure each guest a 5-star experience and it is apparent that the nighttime entertainment on the River walk did not cooperate in this situation. Room Service; 24 hour front desk; Fitness Center; Restaurant; Wonderful location and staff, excellent prices. Muy bien. Combine these deals with our all-devices booking engine, strict privacy focus, and world-class Now 208 on Tripadvisor: Hilton Palacio del Rio, San Antonio. 200 South Alamo Street, San Antonio, United States; Hilton Palacio Del Rio reservations available at 'rooms', Hilton Palacio Del Rio phone number isn't available on our site, if you want to call Hilton Palacio Del Rio visit site of a hotel, Guest reviews are submitted by our customers after their stay at Hilton Palacio Del Rio. Dear dmillerpac, Thank you for your recent stay and sharing your 5-star review! Review tags are currently only available for English language reviews. Thank you again and we look forward to hosting you soon! Every staff member was extremely helpful and friendly- especially Phillip and Sheila! Tracie. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. Guest ReservationsTM is an independent Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Discover genuine guest reviews for Hilton Palacio Del Rio, in Downtown San Antonio neighborhood, along with the latest prices and availability - book now. The best part of our stay was the Safety & Loss Prevention staff. Omar was the best. so, i had to stay up until midnight on a thursday workday, when i had early meeting the next morning. Interesting choices. However after the first night, I checked the rate and it was $224. San Antonio Museum of Art is 25 minutes' stroll of the business hotel and San Antonio International airport is 25 km away. What are some of the property amenities at Hilton Palacio del Rio? Available services like room service and daily housekeeping let you get the most out of your time at the Hilton Palacio Del Rio Hotel. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Recommended for couples and special weekends. We were in town for a conference and the location to conference center was initially the reason for choosing this hotel, but we are so glad we did. It's sure to light up a room full of faces! To see correct prices and occupancy info, add the number and ages of children in your group to your search. Ibiza is a Mediterranean-style restaurant with a patio that sits right on the river. 1 King Bed Junior Suite includes a king-size bed 150-183 width plus balcony, desk, and safe. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Balcony The restaurant did not have any light breakfast item. Check in was a breeze and service was good. Thank you for choosing Hilton Palacio Del Rio. Mini bar, hair drying, iron board, shower gel&shampoo&conditioner&soap&lotion. Any one of them will greet you and ask if you need anything. The staff was super-friendly and helpful. An outdoor swimming pool and whirlpool spa is at the hotel. We're disappointing to read of. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Booking.com does not accept responsibility or liability for any reviews or responses. We are sorry we failed to deliver on your expectations, and will pass along your comments concerning your reservation concern with the Front Office team. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thank you again and we look forward to hosting you soon! Review collected in partnership with Hilton Hotels & Resorts. Nearby attractions include San Antonio River Walk (0.3 km), The Alamo (0.4 km), and The Magicians Agency Theatre (0.3 km). Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. The front desk and reservations were unwilling to adjust the rate and were calloused towards me. We were able to switch rooms after the 1st day to a Riverwalk view room. During your visit, that room type was sold out and we were not able to offer a quieter room. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Beverage cooler/fridge in room to keep your drinks cool and refreshing after a long day of sightseeing. We ate in the great restaurant which was reasonably priced. Taxes and fees that are shown are estimates only. Beds feature premium bedding. Location and staff were terrific, exactly what we needed. Adriana our housekeeper really took good care of us with a short window to work with during normal hours. The staff were supremely helpful. It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. Ideally, we'd publish every review we get, positive and negative. The rooms are beautiful with really modern design plumbing fixtures , wood floors and colors. In a nationally televised event, H.B. I felt back then that it was getting old and not as pretty a property as some of the other river walk hotels. The staff was unfriendly and cold I was not even offered dri.king water at the registration. Congratulations and a huge THANK YOU! Service 4.5. The staff speaks multiple languages, including English and Spanish. Saw the parade from the hotel, hosted by a private company. We hope to have the pleasure of welcoming you back soon. Please see our partners for more details. Hilton Palacio del Rio, San Antonio: Veja 3.888 avaliaes, 1.202 fotos e timas promoes para Hilton Palacio del Rio, classificado como n 49 de 398 hotis em San Antonio e com pontuao 4,5 de 5 no Tripadvisor. Very Good. We liked hilton palacio del rio 4-star hotel in San Antonio. The staff was unfriendly and cold I was not even offered dri.king water at the registration. The facility was nice and clean. Great staff. Showcasing a city view, this accessible room includes a roll-in shower. we enjoyed staying at hilton palacio del rio. This was my third stay at this hotel in for the last two uears and the last one. 600 feet away there is la villita cafe. Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. Pretty hotel. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come. Tracie, We are Hilton Honors members, I'm putting that upfront. By proceeding, you agree to our Privacy Policy and Terms of Use. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to The mac & cheese is superb, we definitely recommend it! We pride ourselves on offering interesting and delicious dining choices, and we're thrilled to hear that you enjoyed them.Thank you again for choosing to stay with us and for sharing your feedback. Service was good, staff was courteous, hotel was clean, but it did not help. It had, Dear bonnie c, Thank you for choosing to stay with us and share your 5-star review! At our property, internet in common spaces and the guest rooms are free for all Hilton Honors members. While the cost seems high, we do guarantee spaces for our guests and provide unlimited in/out privileges. Your compliments of our ideal location on the River walk, comfortable guest rooms and warm staff are sincerely appreciate will definitely be shared at our next team member meeting. But we chose this hotel because 1) it was on the riverwalk and 2) it was close to the convention center where I attended a conference for half our stay. Featuring a flat-screen TV with cable, this room offers a fridge. 200 South Alamo Street, San Antonio , TX, 78205, US, JW Marriott San Antonio Hill Country Resort & Spa, We are an independent travel network Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. The furniture is modern and high tech with plenty of electronic hook ups. Who does that!? The weather was pleasant, had good stay. Although there was a garage across the street, it was a hassle as it didn't have in and out privilege. There are also several dining options located on-site. The staff in the River's Edge Cafe & Patio Bar was outstanding. Staff and food were in general very good. Tripadvisor performs checks on reviews. offering over 100,000 hotels worldwide. The location was close to the conference center and on the river walk. 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. hotels position next to the san antonio river walk and easy connection to tower of the americas. As an independent travel network offering over 100,000 hotels worldwide, Business travellers will have access to meeting rooms and a conference space provided on site. The 4-star Hilton Palacio Del Rio Hotel is placed in the centre of San Antonio, near The Alamo. I don't know how often this happens but I would worry this would be a problem if we stayed here again. There is a small built inn cooler and the room layouts are really great. The staff were courteous. You are the best!They tuned in to our football team's game and Sheila took care of us "par excellence". Hilton Palacio del Rio accepts credit cards. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. 200 South Alamo Street, San Antonio , TX, 78205, US. and your very own wedding catering specialist to assist with menu options. Reviews are most valuable when they are original and unbiased. Please see our partners for more details. Dear Herdfan1 - Thank you for visiting Tex's Riverwalk Sports Bar and taking the time to recognize Sheila for outstanding service! Hotel Reservation Network | 2023 Balcony overlooking the river was great. If you want to request something specific, you can do that after you select your rate. Stunningly beautiful and exceptionally clean hotel, exceptional location on the Riverwalk. Both properties are endorsed by professional reviewers writing for major publications. This double room features air conditioning. Outdoor seating on the Riverwalk. Fee. In the morning, Michael cooks the best omelets to get your day started & Rose made sure we had everything we needed. A portion of H.B. Balcony Our team of parents and travel experts chooses each product and service we recommend. We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. The bed was old and uncomfortable. Sounds like we missed the mark on providing you what you deserved. The structure is notable for being a milestone in the use of Modular building . Yes, send me expert advice, handpicked recommendations, and tips for my family. It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. It has beautiful location a short walk to a modern museum. The Front desk ladies are very helpful with everything including showing us how to use the key pad for the elevator. Your compliments are appreciated and will be shared with our team members. We had a pleasant stay during our weekend. They're also applicable regardless of the comment's tone. Check out total event space, meeting rooms, . All the staff were the friendliest and most helpful ever. 9 of 104 10 of 104. Hi Scoxjay, Thank you for choosing to stay with us and for taking the time to review the experience. This double room has a balcony, cable TV and air conditioning. I reserved my room for 3 nights at $369 per night because a conference took most of the rooms that first night. Would definitely return. You can return to this list any time via the navigation menus at the top of the page. We will work to make this more apparent for guests. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. A room in Hilton Palacio Del Rio costs approximately $190. All in all it's clean place, they have big beds. Where is Hilton Palacio Del Rio Hotel situated? Dining and drinks. Very impressive for such an old hotel! All content should be genuine and unique to the guest. This 15 minute video shares our unique story about how we came to be thanks to HemisFair '68 Worlds Fair. We ate at an excellent restaurant with excellent food. Copyright 19962023 Booking.com. if you stay here and like to go to sleep before midnight, get a room facing away from riverwalk. Hi F2277ASmatthewb, Firstly, please accept our sincere apologies for not exceeding your expectations during this stay. This ABSOLUTELY CHARMING hotel was run by the best staff. In walking distance from restaurants, bars and shops, we're across the street from the Henry B . The restaurant did not have any light breakfast item. During times of uncertainty, we recommend booking an option with free cancellation. It's great to know that you had a comfortable and modern room with no issues and found all of our employees to be friendly.Furthermore, we are delighted that you enjoyed our tasty breakfast and took advantage of our outdoor seating on the Riverwalk. The Hilton Palacio del Rio features Liked my stay, it was such wonderful, the service was friendly. Had your omelettes (theres chorizo too! Swimming pool #1: Closed from Sun, Nov 01, 2020 until Sun, Feb 28, 2021. The Arneson River Theatre is also situated adjacent to the hotel. As a Hilton Honors member, Im disappointed with the level of service. Claim your listing for free to respond to reviews, update your profile and much more. The reception personnel and housekeeping were excellent. Iron, 300 feet The Arneson River Theater is also located adjacent to the hotel. Inbox. Please dont include personal, political, ethical, or religious commentary.
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